Improving Operational Efficiencies
BrightPath’s Engagement Process
The outcome of an IT assessment is in effect a business initiatives roadmap aligned to a company’s goals/strategies together with the underpinning technology roadmaps i.e. IT strategy. It is therefore, critical to align the assessment with the company’s business strategy.
The key technology areas that are considered during the assessment are:
- System/data security
- Technology management
- Mobile device management
- Network design
- Server infrastructure
- Administrative policies
- Application and network software
- Disaster recovery plans
The key deliverables for the engagement are:
- A Capability Model used to provide a common description of what the company does and which will form the basis for analysis, prioritisation and road-mapping.
- Architecture models for goals/objectives, processes and systems (i.e. other dimensions including Roles, Locations and Events can also be constructed).
- Gap analysis and a prioritised set of business initiatives and technology roadmaps.
- Recommendations report identifying what needs to be done to take the business to the future state.
The Business Outcomes of the Assessment
It is important that any plan moving forward is done in such a manner that a detailed business case is undertaken for each IT project that has been identified as a critical success factor for taking the buisness to the future state as per the strategic business plan. This will at the same time take away the risk of project “blowouts” as each project will be stage-managed from the initial starting point.
Critical success factors involve clearly identifying the gaps, solutions, ROI, dependencies, and risks involved with implementing recommended changes. A clear linkage to the business vision is essential and the pace of change needs to be in complete alignment with the IT and organisational ability to undertake these changes.
The IT assessment will potentially lead to several technology and system improvements that will result in business benefits for the customer. These could include include:
- A co-ordinated approach to IT across the whole company
- Help in driving quality, innovation and cost-effectiveness
- The ability to address health and safety issues and risks
- More effective storage of important data
- The enablement of better internal communication channels to ensure clarity across the company
- Directors liability dramatically reduced as risk is mitigated
- Improved ROI on technology projects